• Your shopping cart is empty!

Terms of delivery

The Consumer Association and the ACM (Authority Consumer and Market)

We comply to the conditions according to the ACM (consumer and market authority) and the Consumers Association on delivering or returning products. It is mandatory for us to inform you clearly and precisely.

General

  1. Shipping costs will be charged per supplier when your order consists multiple items that are provided by different companies. This is visible on the invoice.
  2. The legal requirement for the acceptance of returns is 14 days. The terms of the returning of products, shipping costs and other additional costs depend on the applicable supplier.
  3. All entrepreneurs are listed on the entrepreneurial page, click on the tab Returns & Terms at the entrepreneurs page in question for the correct information.
  4. The return shipment is at your own risk and your own expense, unless the entrepreneur decided otherwise. Fair Vision Businesses is not liable for damage or loss of returned products. You can request a tracking code at the post office. Depending on the value of the content you can possibly insure the package for shipment.
  5. As soon as the entrepreneur has received his product(s) we will refund your money. Please note that the processing speed can take up to 10 days, depending on your bank.

Returning products

In addition to the right of withdrawal: a guiding principle is often that fresh products, such as packaged food and drinks, cannot be returned, because they quickly spoil and/or age. Opened packages of hygienic products such as makeup and lotions are often also not accepted due to health protection. These are some examples but the terms are determined by the supplier, these are listed on the entrepreneurial page under the Returns & Terms tab. You can report revocation using the following model form.

Warranty

The warranty is determined by the company that produces and/or supplies the products.

Prices

  1. All prices are VAT included but without shipping/handling fees, unless stated otherwise.
  2. In case of offers or quotations we fulfill the role of intermediary between you and the company or service provider. In your and our interest however, financial transactions are always handled by fair-vision.eu because of discounts and compensation fees.

Shipping costs

General: all participating companies calculate their own shipping. The (method of calculating) shipping costs by the company or service provider are explained for every item in the web shop under the tab Shipping Costs.

Books: Related to the law on the fixing of book prices by the Media Commission, discount on this product is not allowed. Instead, the entrepreneurs will offer an alternative form of discount to consumer card holders by not charging shipping costs.

Consumer card

The consumer card will be sent digitally to the email address specified by the customer after payment. VAT and shipping costs do not apply on the card. For the terms and conditions of the card we refer to the general conditions for customers.

The Alternative Gift Certificate

  1. Alternative Gift Certificates are exchangeable for the purchase of products and services provided by fair-vision.eu. The Alternative Gift Certificate is directly accepted by the legal person Fair Vision Businesses BV as a method of payment and is separate from any acceptance of its affiliated businesses.
  2. The paper version of the gift certificate is provided by de Alternatieve Kadobon, the certificates are available in any value between € 10, - and € 150, -.
  3. Did you return an order which you have (partly) paid with the Alternative Gift Certificate? The value of the redeemed Gift Certificate minus 10% administration fee will be returned to you by increasing your Fair Values ​​account.
  4. Visit www.alternatieve-kadobon.nl for their terms and conditions and other exchange addresses.

The product is currently Out-of-Stock. Enter your email address below and we will notify you as soon as the product is available.

Name
Email
Phone
Commentaar