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Retour en voorwaarden ondernemer 1

To return

  • 14 days to change your mind
  • Return costs on your own account

Return an article?

  • The return shipment can be reported from the order summary.
  • Login to your account, find your order and click the button .
  • Choose the item to be returned and click the button . behind the article. This is possible up to 14 calendar days after receiving your product.
  • Complete the return request form and we will contact you as soon as possible.

Conditions

The following items can not be returned:

{seller_conditions}


Products returned with any of the above features are not accepted and returned by {seller}. The shipping fee will be charged, or {seller} accepts your product and will only refund you a part of the original purchase price.


The condition and packaging of returned items must meet the following conditions:

  • After the product has been registered as a return and approved by us, you will receive a return form. Print the return form and add it to the return shipment.
  • If possible, use the original packaging and packaging material.
  • Always use a carton and sufficient protective equipment. Returns without a box can be refused because of the possibility of shipping damage.
  • Make sure that the product to be returned is free from usage traces and damage.
  • Return the product complete with all manuals and any accessories as in the original packaging.
  • We always advise to request a receipt of return at the drop-off point.

 


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