Retour en voorwaarden Awesome
To return
- 14 days to change your mind
- Return costs on your own account
Return an article?
- Did you purchase a machine in the Fair Vision webshop? The return shipment can be reported from the order summary.
- Login to your account, find your order and click the button .
- Choose the item to be returned and click the button behind the article. This is possible up to 14 calendar days after receiving your product.
- Complete the return request form and we will contact you as soon as possible.
- If you have purchased a machine on credit, then report the return via the e-mail address [javascript protected email address].
- Return the product directly to Enagic. According to Enagic's policy, Enagic must be unequivocally informed in writing of the decision to cancel the purchase. Contact can be made via [javascript protected email address] or [javascript protected email address].
Conditions
The following items can not be returned:
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Products returned with any of the above features are not accepted and returned by Enagic.
The condition and packaging of returned items must meet the following conditions:
- If possible, use the original packaging and packaging material.
- Always use a carton and sufficient protective material. Returns without a box can be refused because of the possibility of shipping damage.
- Make sure that the product to be returned is free from usage traces and damage.
- Return the product complete with all manuals and any accessories that came with the original packaging.
- We always advise to request a receipt of return at the drop-off point.




