Exceeding Expectations in Packaging
For more than 15 years our focus has been on green and respectful dealing with our planet. In Europe we are the leader in compostable packaging, based on renewable raw materials. Anyone who works with us will notice that saving is not less, but more. Moonen is the greenest company in the Netherlands, winner of ao the 3rd Lean Green Star in sustainable logistics.
As a chain director, we use a sustainable packaging policy. We are constantly looking for new solutions that are both innovative and sustainable.
Certificates Moonen Packaging
A certificate is a form of transparency that confirms our reliability nationally or internationally. For Moonen, every certificate obtained and every standard used represents an opportunity. Some of the certificates are MVO Performance Ladder Level 4, Gold Status EcoVadis, Lean Green Star and ISO14001 and 9001.
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To return
- 14 days to change your mind
- Return costs on your own account
Return an article?
- The return shipment can be reported from the order summary.
- Login to your account, find your order and click the button .
- Choose the item to be returned and click the button . behind the article. This is possible up to 14 calendar days after receiving your product.
- Complete the return request form and we will contact you as soon as possible.
Conditions
The following items can not be returned:
- Used products and products with traces of use or damage.
- Products that are returned incomplete.
Products returned with any of the above features are not accepted and returned by Moonen Packaging. The shipping fee will be charged, or Moonen Packaging accepts your product and will only refund you a part of the original purchase price.
The condition and packaging of returned items must meet the following conditions:
- After the product has been registered as a return and approved by us, you will receive a return form. Print the return form and add it to the return shipment.
- If possible, use the original packaging and packaging material.
- Always use a carton and sufficient protective equipment. Returns without a box can be refused because of the possibility of shipping damage.
- Make sure that the product to be returned is free from usage traces and damage.
- Return the product complete with all manuals and any accessories as in the original packaging.
- We always advise to request a receipt of return at the drop-off point.






























































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